Heat up your bookings with Vihta


...and focus on the essentials

ALWAYS AVAILABLE

Available to you and your clients anytime anywhere

Let your client book, change and cancel appointments from your homepages even when you are asleep. You can access professional user interfaces with any browser and from anywhere.

The responsive user interface will make sure your clients can book appointments by using computers, tablets and mobile devices... or with any device that has an operational browser and a web connection.

AUTOMATIC COMMUNICATION

Text message reminders reduce the amount of no-shows by as much as 60%

Vihta Booking will send automated email and text messages to your clients for booking confirmations, reminders and cancellations.

The professional who was booked will receive notifications of the booking, changes to it and cancellations if they wish.

You can design the content of the messages based on events or services.
Ask for more information

BROWSER BASED MANAGEMENT

You will be in control of the appointments

You will be and stay in control of the appointments. The browser based management makes sure you can always access and modify the information needed for an appointment.

Services

Define the services that can be booked and their durations

Offices

Manage the facilities where the services are available

Resources

Define the needed resources – personnel, spaces and lists

Appointments

Make decisions concerning the availability of the resources (appointments)

LOOKS AND FEELS THE WAY YOU WANT IT TO

Customize the appearance of the service to match your and your clients’ needs

Appearance

Add a logo and change the colour scheme of the user interface to match that of your company.

Messages

Design the confirmation, reminder and cancellation messages by service or event.

Shortcuts for booking an appointment

Make booking easier and faster by adding direct links to web pages and newsletters to the calendar connected with the bookable resources or services.

Customer identification

Define what information is gathered from the client when they book an appointment. You can have the client identified by an online bank identifier or some other strong identifier.

Available languages

Vihta is available in Finnish, Swedish and English. If you want, we can teach it other languages as well.

Access permissions for professionals

You can have customized access permissions for all personnel groups for the user interface the professionals use.

Settings

The settings let you define, for example, how close to the current moment or how far into the future bookings can be made and when the last time is available.

ORDER A DEMONSTRATION

CUSTOMER FLOW MANAGEMENT

The professional’s tools for daily work


Vihta booking offers professionals – whether you are a nurse in charge of surgery schedules, a bookable resource or you work with centralized appointments – the tools for easy and effective management of bookings and customer flow.

With an electronic work desk you can stay on top of the appointments and make, chance and cancel appointments.

STATISTICS AND REPORTING

Gather information to support decision making


Check up to date, real time statistics on the amount of appointments and customers. Make decisions regarding the amount of free times and the need for extra resources based on the utilization rate. You can check how long the clients have to wait and how long the actual service situations last. Is it possible to reduce the time appointments take or do you need to make them longer?
GET MORE DETAILS

OPEN INTERFACE

Incorporate Vihta booking as a part of an electronic management system

Boost your operations and offer better customer service by including an electronic booking system into your vital operational systems and as a part of electronic management. Vihta is a modern SaaS service. Its open interface makes possible to integrate it to personal calendars, identification services, invoicing as well as to medical reports and self registration systems. We offer many options for the technical execution.

REST and Web Service API make it possible to connect Vihta to applications using the http(s) protocol. For on-premise information systems we offer a separate integrator.

Get information on finished projects

SPECIAL ATTENTION TO DATA SECURITY

Secure appointment and client information

Particular attention has been paid to data security when developing Vihta. Different service components (public client level, user level and administration level) are separated and on their own virtual servers. The servers are monitored automatically 24/7.

The servers always use the latest Red Hat Linux user interface, Secure Linux extensions and a firewall service, which limit the programs and the ports they use on the servers.

ESPECIALLY FOR HEALTH CARE

Additional properties for successful management

FLEXIBLE SERVICE AND CONTINUOUS DEVELOPMENT

We recognize the individual needs of clients

You will have a flexible organisation that is eager to serve at your back. We are constantly developing Vihta booking in interaction with our clients. At the centre of the development are the current and future needs of our clients.
CONTACT US

FAQ

Frequently asked questions

Who is Vihta designed for?
Vihta is designed for all service providers – big and small – who wish to provide their clients with the possibility of making a booking online 24/7. Our clients come from public and private sectors in health care, wellness, education, banks and insurance companies.
Is Vihta cloud based?
Yes. Vihta is a cloud based service, which runs in our own data centre. Vihta can, if needed, be installed into the client’s server. When used as a cloud based version, no installation is needed. You only need a browser and a web connection.
Why is it called Vihta?
Vihta (birch whisk) describes our service to a tee. Vihta adds more heat to booking appointments and is made and provided completely domestically in Finland. All saved information is located and stays in our data centre and in our home country. Vihta booking stands out from the competition by its properties as well as its name.
What does Vihta cost?
We cannot answer that without more information as we always provide a customized offer. The overall expenses will consist of utilization, maintenance and support services. The pricing is fair for both small and big organisations, because the prices are based on the available resources for booking.